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1-voice-telephony (VOIP)

Is your business planning to replace your end of life ISDN and also your PSTN lines? 1-Voice is the platform that can support your company in this transition. Regardless of the sector, you operate in, 1-Voice offers excellent benefits to your business with our unique fully managed IP Telephone System.

1-voice-telephony (VOIP) | FLR Telecoms | FLR Spectron

We get to understand your business so that we can tailor a staged approach or a full change to IP Telephony. Based on your requirements, we can customise 1-Voice to your business model. You can choose a fully hosted solution or a SIP solution connected to an existing compatible IP telephone system to protect an investment previously made, 1-Voice SIPs are compatible with many leading IP telephone systems such as Cisco Call Manager, Avaya IP Office, Samsung Officeserv as well as many others.

1-Voice offers a flexible, efficient resilient communication system for your business. We have designed our bespoke VoIP package to work over Next Generation data networks. The technology utilises HD Voice for clarity and superior call quality.

If you are a multi-site business, we can link your sites in the UK and globally into one consolidated phone system. If you use CRM, this can be integrated into 1-Voice to provide a much and enhanced client experience. Our popular voicemail to email feature is also provided, enabling you to access messages quickly and easily. Best of breed analytics packages are available to complement the service and provide management with feature-rich reporting modules.

Working from Home

Introduce the home working functionality within your 1-Voice system. As a result, you’ll be able to make unlimited free calls between all your offices and sites regardless of global site location. This gives you and your workers full versatility within a practically future-proof as well as user-friendly, cost effective solution.

Technology

Our solution utilises the globally known industry-leading Cisco Broadsoft platform, as the backbone of the core telephony system – Allowing you to hold confidence within its feature-rich and resilient service. Fully hosted means you don’t have to worry about additional upgrades or bolt-ons, these costs are all borne by the network. We partner this technology with best of breed “over the top” award-winning applications such as Call Analytics, Call Recording and CRM Integration etc. allowing you to progress your business.

Mobility

Business never stops, so having the ability to stay in contact with existing or potential customers is crucial. You can have access to your business 24/7, with our range of bolt-on mobility services – including our softphone and UC client applications. 1-Voice international provides you with International DDI numbers for over 70 countries, allowing you to pursue business globally while presenting a local number.

Reports

1-Voice hosted telephone solutions is tailored to reduce your costs on calls and admin; this will maximise your flexibility and reach within your customer base. We’ll provide you with a suite of online tools to manage your communication strategy in addition to beneficial tools for Call Traffic Monitoring and Performance Reviews. From there, you can build informative fluid Display boards, Wallboards and make effective use of your data by scheduling reports.

Billing

The billing formats for 1-Voice are designed to fit in and compliment your business functionality. We will work with you to nominate specific teams of users you wish to identify as a cost centre or department then support them where necessary. Whatever your requirements, the advantage of having a tailored and bespoke solution is that it will always fit perfectly without errors or complications.

Compared to others on the market, our entry user licenses start from just £3.49 per user per month. Consequently, they are of outstanding value for money. Coupled with a cost-effective migration into the IP Telephony world, 1-Voice VoIP solutions provide an end to end solution. Many of our popular user licenses include the latest IP Handsets from leading manufacturers such as Poly Yealink and Cisco. In addition, 1-Voice Hosted means you never have to worry about paying for platform upgrades as these are all borne by the network.