Music on Hold

Music On Hold services for your waiting customers.

Music on Hold

Music on Hold is a system that allows you to create customised on-hold messages that will help to drive sales and educate your customers. MOH is targeted too; only people that call will hear your messaging, so you know it’s reaching people who care about your business.

What's the benefits?

  • Lets your callers know they are your very next priority reassures them and ensures confidence in your services

  • Allows you to add advertisement whilst they wait

  • Keeps customers happy,  90% will hang up after 40 seconds if confronted with silence

  • Scripted and recording to your standards, with a variety of music or narrators available

Good Vs Bad Scripts

Especially to those who haven’t had any experience in the recording industry, there are several considerations to bear in mind when you’re deciding what you want your message to include and how to get that down on paper.

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MoH keeps customers happy

The requirement for high customer engagement cannot be understated. Given the economic effects of the global pandemic, channel operations (and their end-users) need to ensure they are making the most of every opportunity that manifests.

Looking for Music on Hold services?

“After first hearing about the benefits of Music on Hold, we were not convinced. Only after seeing it’s outcome did we realise how great it is for the business.”

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