Music on Hold is a system that allows you to create customised on-hold messages that will help to drive sales and educate your customers. MOH is targeted too; only people that call will hear your messaging, so you know it’s reaching people who care about your business.
Especially to those who haven’t had any experience in the recording industry, there are several considerations to bear in mind when you’re deciding what you want your message to include and how to get that down on paper.
The requirement for high customer engagement cannot be understated. Given the economic effects of the global pandemic, channel operations (and their end-users) need to ensure they are making the most of every opportunity that manifests.