ACD Agent

An automated call distribution system, commonly known as automatic call distributor (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization.

SSAIB, ATSVR, ISDN2e, ISDN30e, EN54-25, FREE Minutes, ISDN, PSTN, ACD Agent, IP PBX, SIP channel, NGN numbers, CAT5e and CAT6 cabling, VoIP, 128-bit AES encryption , 256-bit AES encryption, BS 5839, EN-50131, ISO 9001, 2015 compliant , BS 7858 , SiA