1-Voice2Teams

Enrich and enhance Microsoft Teams telephony

1-Voice2Teams

Since the launch of 1-Voice2Teams at the end of 2019, demand for Microsoft Direct Routing has exploded exponentially due to the global increase in homeworking along with every other facility for remote communication and connection.

Microsoft Teams has been on a hyper-growth curve since the early part of 2020; the latest reported figures indicate the service has 115 million daily active users worldwide (November 2020). As users continue to flock to the service, driven by the need for a reliable collaboration tool deeply embedded in the Microsoft software estate, it would appear the product is only heading in one direction… up.

How does it work?

We have three options with which to enrich and enhance your Microsoft Teams telephony experience.

1-Voice2Teams Lite is our entry-level integration. It’s great for users who need to make and receive external calls with no change to their Microsoft Teams experience. The telephone keypad is enabled and a DDI is allocated, the powerful voicemail feature is included.

1-Voice2Teams Standard and Premium enhance the experience further and allow best of breed overlays such as Dubber PCI Compliant Call Recording, Akixi Call Analytics, Unity Contact Centre, all seamlessly integrating Teams with the fully-fledged Cisco Broadsoft cloud PBX.

We supply a range of Microsoft Teams embedded IP Phones from leading manufacturers Poly and Yealink to enhance the user experience further for users who prefer to have a desk phone. These devices are available on either CAPEX or OPEX models. 

Benefits of 1-Voice2Teams

  • Make calls from any device that has your Microsoft Teams account enabled (PC/Laptop/Tablet/Smartphone)
  • Bring your existing UK landline numbers
  • Take new numbers for any UK geographic location
  • Bring international numbers
  • Fully managed number porting process
  • No need to leave the Microsoft Teams interface to make and receive calls
  • Add best of breed Call Recording and Speech Analytics from Dubber
  • Add best of breed Call Analytics, Reporting and Live Wallboards from Akixi
  • Add best of breed Contact Centre Solution from Unity for Omni Channel working, making it easier for your clients to interact and connect with your business
  • Mix and match license types
Sales-Office-Akixi-Wallboard-MR

Microsoft Teams certified IP Phones

Poly CCX 400

Touch screen convenience with a 5″ multi-touch LCD

Hear every nuance with award-winning Poly audio technology
 
Two Gigabit Ethernet ports offer cost savings and performance benefits
 
One USB port (Type A) to connect a headset

Poly CCX 500

Headset or handset—your choice with 5” colour touchscreen

Hear every nuance with award-winning Poly audio technology
 
Powerful chipsets support next-generation features like NoiseBlock AI
 
Bluetooth and two (2) USB ports (1 x Type A, 1 x Type C) to connect a headset and more

Poly CCX 600

Headset or handset—your choice with large 7” colour touchscreen

Hear every nuance with award-winning Poly audio technology
 
Powerful chipsets support next-generation features like NoiseBlock AI
 
Wi-Fi included; Bluetooth and two (2) USB ports (1 x Type A, 1 x Type C) to connect a headset and more

Poly CCX 700

Make video calls right from your phone with an integrated 4-megapixel camera

Hear every nuance with award-winning Poly audio technology
 
Colour touchscreen operation with 7” multi-touch LCD display
 
Easy to install anywhere with integrated Wi-Fi

Yealink T55A

4.3 multi-touch screen

HD Audio

HAC

Dual-port Gigabit Ethernet

Android OS

Bluetooth Headset

Yealink T56A

7 capacitive touch screen

Optima HD voice

Smart noise-proof

720p HD video

Opus Codec

Yealink T58A

7capacitive touch screen

Optima HD voice

Smart noise-proof

720p HD video

Opus Codec

Adjustable LCD display and camera support

Yealink VP59

8 multi-touch screen

HD Audio

Android 7.1 OS

Dual-band Wi-Fi

Bluetooth headset

HDMI Output

Want to see more of our Telecom projects?

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