1-Voice Telephony (VoIP)

1-Voice is a fully managed IP Telephone System bringing great benefits to your business regardless of the sector you operate in.


Is your business planning to replace your end of life ISDN and also your PSTN lines? Accordingly, 1-Voice is the platform that can support your company in this transition. Regardless of the sector you operate in, 1-Voice offers excellent benefits to your business with our unique fully managed IP Telephone System.

1-Voice Hosted Communications are embedded within a Next Generation Network.
Significantly, SIP Trunking bridges legacy and next-generation voice technology.
Call recording is available as part of our many cost-effective 1-Voice phone systems.
All 1-Voice hosted systems include our basic call analytics package free of charge.
CRM Connect is a Hosted application that accurately overlays 1-Voice Hosted. It provides powerful integrations.

How does it work?

In particular, we get to understand your business so that we can tailor a staged approach or a full change to IP Telephony. Based on your requirements, we can customise to your business model, with a choice of Capex and Opex models. Likewise, you can choose a fully hosted solution or a SIP solution connected to an existing compatible telephone system. Options include Cisco Call Manager, Avaya IP Office, Samsung Officeserv as well as many others.

What can we offer you?

Accordingly, our 1-Voice VoIP solution offers a cloud communication system for your business. Furthermore, we have designed our bespoke VoIP package to work over Next Generation data networks. The technology utilises HD Voice for clarity and superior call quality.

Therefore, if you are a multi-site business, we can connect you quickly and cost-effectively with the ability to integrate your current CRM system seamlessly. Our popular voicemail to email feature is also provided, enabling you to access messages quickly and easily. We do this together with building virtual Auto-Attendants and call schedules, as standard, in many of our user licenses so you can enjoy a consolidated business approach.

How much does it cost?

Compared to others on the market, our entry user licenses start from just £3.49 per user per month. Consequently, they are of outstanding value for money. Coupled with a cost-effective migration into the IP Telephony world, 1-Voice VoIP solutions provide an end to end solution. Including handsets, network access, installation, training, user guides and UK based support desks. Consequently, we utilise the Global leading Broadsoft platform as the backbone of the core telephony system. Therefore, we can assure you of a resilient, feature-rich and cost-effective service. Furthermore, being Hosted, it means you never have to worry about paying for platform upgrades as these are all borne by the network.

Why us?

Above all, we partner our technology with “over the top” award-winning applications. In effect, this allows us to deliver enhanced Call Analytics, Call Recording, Mobility Solutions, CRM Integration and more. In short, our 1-Voice solution enables us to revolutionise the future of your business telecoms.

Lastly, did we mention our support desks are all based in the UK?

Consolidate and introduce Home Workers onto your 1-Voice system.

As a result, they'll be able to make unlimited free calls between all your offices and sites regardless of Global site location. Consequently, you will have unrivalled freedom and versatility, a solution that is virtually future-proof as well as user-friendly.

Our solutions utilise the Global leading Broadsoft platform as the backbone of the core telephony system.

Therefore, you can be confident of a resilient, feature-rich service. Of course, as it is hosted, it means you don’t have to worry about paying for platform upgrades. These costs are all borne by the network. We partner this technology with best of breed “over the top” award-winning applications. All in all, this allows us to deliver Enhanced Call Analytics, Call Recording, Mobility Solutions, CRM Integration and more. We can thus deliver on all fronts as we help you revolutionise the future of your business telecoms.

We will give you the ability to stay in touch and connected with your existing and potential customers. Additionally, you will have access to your business 24/7, with our range of bolt-on mobility applications. Our solutions are therefore available wherever you are and whenever you need. 1-Voice International provides you International DDI numbers for over 70 Countries so you can do business Globally while presenting a local number.

1-Voice hosted telephone solution will tailor to reduce your costs on calls and administration; this will maximise your flexibility and reach within your customer base. We’ll provide you with a suite of online tools to manage your communication strategy. Accordingly, you can monitor call traffic and measure user/agent performance. From there, you can build informative fluid Display boards, Wallboards and make effective use of your data by scheduling reports.

The billing formats for 1-Voice are designed to fit in and compliment your business. As such, we will work with you to nominate specific teams of users you wish to identify as a cost centre or department. Alternatively, we can bill each user individually. Whatever your requirements, the advantage of having a tailored and bespoke solution is that it will always fit perfectly.

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