The need to outsource IT activities and operations to an expert third-party provider has grown exponentially. Offering businesses the opportunity to get the finest tech-support talent and customised services at a flat or flexible rate, sidestep HR and infrastructure costs, and receive greater stability and security in daily operations.
In the post-COVID-19 scenario, Managed IT Services allow small and medium businesses to meet the needs of a new market and compete on the same level as their larger counterparts, without overextending themselves.
If you’re wondering whether managed IT services would be relevant or useful to your business, then the following benefits should help you decide.
Market responsiveness and quick implementation of new technology
A 2020 McKinsey survey brought out a dramatic acceleration in consumer digital adoption, from 20% in 2018 to 58% in 2020, along with an acceleration in remote working, usage of technology in operations and decision making, along with increased spend on data security. Further, the surveyed companies believed that technological capabilities were key determinants of success.
This in turn, has led to an increase in outsourcing practices as Managed Service Providers (MSPs) offer immense value in this regard, with responsiveness to evolving risks and quick implementation of new technology without putting a strain on the finances of your business or your time.
Access to a scalable and available talent pool
One of the most tangible benefits of managed services is the ability to get a cost-effective, talented and scalable resource base that can be available to you 24×7 with on-call options and weekend support if required.
Consistent, cost-effective support
Every week, just in the United States, 140,000 hard drives experience data loss, where a basic recovery attempt costs over $7500. Businesses also estimate that just one hour of IT downtime costs $300,000 on an average, making a compelling argument for the value of MSPs, which can mitigate such risks, while also helping your business reduce on-site infrastructure, save on energy costs, along with licencing, training, and consulting fees.
Enhanced employee productivity
Outsourcing routine IT operations not only gets you a dedicated helpline for your employees to quickly resolve their IT problems but also allows your staff to concentrate on their core tasks.
Industry sources report a surge in ransomware attacks in 2020, with cyber attackers capitalising on the transition to remote work. To safeguard sensitive data, the MSP, through its basket of cyber-security solutions, helps in tightening network security, resolving misconfiguration issues and eliminating loopholes and security risks.
Finally, MSPs allow you and your team to focus on your core business while removing the distractions and complications of multifaceted IT decisions, cyber threats and surging IT costs. With all of these advantages, managed IT services may be exactly what your company needs to prosper.
However, while selecting the MSP most relevant for your business, you should ensure that your MSP can offer a flexible service model, is end-user friendly, has a solid backup strategy, can provide advanced services when you need it, along with a single point of contact to support your business. To learn more about our managed IT services and our team of experienced and friendly professionals, contact FLR Spectron today.