The Cloud is reshaping the future of communications services. In other words, this means that hosted applications such as 1-Voice are changing not just the way we all communicate but the way we work. Whether in the office, at home or on the move. Over 70% of UK businesses use at least one fully deployed cloud-based application.
1-Voice hosted can take your business to the next level. BT Openreach now deems traditional ISDN and PSTN services end of life. Therefore, now is the time to evolve your business and make the cloud work for you. We offer the latest technology enabling your business to react to market opportunity without the challenges of having to manage precious resources and maintain levels of expertise in-house. Improve your customer service so you can respond quickly and flexibly to meet demand.
1-Voice Hosted Communications are imbedded within a Next Generation Network. This quality of service, security and resilience is as standard and backed by extensive expertise and excellent support.
Above all, we are an industry-leading unified communications solution. Bringing together voice, video, presence and collaboration tools on any device where you have internet access. As well as enabling smarter working, it offers lower call costs and advanced call handling, including a fully managed and hosted service without the need for a PBX. Thus upfront investment is small.
For clients operating full contact centres, our 1-Voice solution offers various options, including Omni Channel. Therefore it allows you to consolidate voice, email, SMS, social networking and webchat.