The Cloud is reshaping the future of communications services, hosted applications such as 1-Voice are changing not just the way we all communicate but the way we work, in the office, at home and on the move. Over 70% of UK businesses use at least one fully deployed cloud based application.
1-Voice hosted can take your business to the next level. With traditionaland services now deemed end of life by BT Openreach now is the time to evolve your business and make the cloud work for you. We offer the latest technology enabling to your business to react to market opportunity without the challenges of having to manage costly resources and maintain levels of expertise in-house. Improve your customer service so you can respond quickly and flexibly to meet demand.
1-Voice Hosted Communications are imbedded within a Next Generation Network providing built quality of service, security and resilience as standard, backed by extensive expertise and superlative support.
This is an industry leading unified communications solution which brings together voice, video, presence and collaboration tools on any device where you have internet access. As well as enabling smarter working it offers lower call costs and advanced call handling. As the service is hosted and fully managed there is no need for a PBX, upfront investment is low.
For clients operating full contact centres our 1-Voice solution offers various options including Omni Channel which consolidates voice, email, SMS, social networking and web chat.