Welcome to 1-Voice, a leading IP Telephony replacement for End of Life ISDN lines. Offering either a staged approach or a full change to IP Telephony, it can be tailored to your business model, with a choice of Capex and Opex models     

1-Voice is a fully managed IP Telephone System bringing great benefits to your business, regardless of what sector you operate in. 1-Voice is available in two flavours, either a fully hosted solution or as a SIP solution connected to an existing compatible telephone system such as Cisco Call Manager, Avaya IP Office, Samsung Officeserv or Panasonic NCP/NS Series. Whichever option you require the same features are available across the 1-Voice platform.

Utilising the Global leading Broadsoft platform as the backbone of the core telephony system you can be assured of a resilient, feature rich service and of course being Hosted, it means you don’t have to worry about paying for platform upgrades as these are all borne by the network. We partner this technology with “over the top” award winning applications to deliver Enhanced Call Analytics, Call Recording, Mobility Solutions, CRM Integration and more, enabling us to deliver on all fronts as we help you revolutionise the future of your business telecoms.

Consolidate and introduce Home Workers onto your 1-Voice system and let them make unlimited free calls between all your offices/ sites regardless of Global site location. This gives you unrivalled freedom and versatility that is virtually future-proof as well as user-friendly.

Utilising the Global leading Broadsoft platform as the backbone of the core telephony system you can be assured of a resilient, feature rich service and of course being Hosted, it means you don’t have to worry about paying for platform upgrades, these are all borne by the network. We partner this technology with best of breed “over the top” award winning applications to deliver Enhanced Call Analytics, Call Recording , Mobility Solutions, CRM Integration and more, enabling us to deliver on all fronts as we help you revolutionise the future of your business telecoms.

 

We will give you the ability to stay in touch and connected with your existing and potential customers accessing your business 24/7, with our range of bolt-on mobility applications wherever you are and whenever you need. 1-Voice International provides you International DDI numbers for over 70 Countries, allowing you to do business Globally while presenting a local number.

1-Voice hosted telephone solution will be tailored to reduce your costs on calls and administration whilst maximising your flexibility and reach within your customer base. We’ll provide you with a suite of online tools to manage your call traffic, measure user/Agent performance, build informative fluid Display boards, Wallboards and make effective use of your data by scheduling reports.

The billing formats for 1-Voice are designed to fit in and compliment your business. We will work with you to nominate specific teams of users you wish to identify as a cost centre, department, or we can bill each user individually. Whatever your requirements, the advantage of having a tailored and bespoke solution is that it will always fit perfectly.

AIR-serv

"FLR Telecoms scrutinised our line and call costs on our in-house phone system and provided us with a solution that saved us money and is continuing to save us money. The whole process was really easy and was managed by FLR Telecoms from start to finish. Each month we get tailored bills with an electronic breakdown in order that we can monitor and control our costs. FLR Telecoms offer a great service and I would highly recommend them to anyone looking into a new fully operation phone system."

John Senior, IT Manager

2018-10-15T13:01:03+00:00

John Senior, IT Manager

"FLR Telecoms scrutinised our line and call costs on our in-house phone system and provided us with a solution that saved us money and is continuing to save us money. The whole process was really easy and was managed by FLR Telecoms from start to finish. Each month we get tailored bills with an electronic breakdown in order that we can monitor and control our costs. FLR Telecoms offer a great service and I would highly recommend them to anyone looking into a new fully operation phone system."
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Spicerhaart

"The team worked tirelessly to ensure that the solution was delivered on time and on budget. We are extremely greatful to everyone at FLR Telecoms."

Steve Lamb, Spicerhaart

2018-10-01T09:42:13+00:00

Steve Lamb, Spicerhaart

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"The team worked tirelessly to ensure that the solution was delivered on time and on budget. We are extremely greatful to everyone at FLR Telecoms."