1-Voice Telephony (VoIP)

Soon you will need to think about replacing your end of life ISDN and PSTN lines – 1 Voice is the platform that can support your business in this transition. In brief 1-Voice is our unique fully managed IP Telephone System offering great benefits to your business, regardless of the sector you operate in.

How does it work?

Firstly, we get to understand your business so that we can tailor a staged approach or a full change to IP Telephony based on your requirements. In particular 1-Voice can be tailored to your business model, with a choice of Capex and Opex models. Likewise, you can choose a fully hosted solution or a SIP solution connected to an existing compatible telephone system, such as Cisco Call Manager, Avaya IP Office, Samsung Officeserv and many others.

1-Voice circle graphic

What can we offer you?

In summary, our 1-Voice VoIP solution offers a cloud communication system for your business. Furthermore we have designed our bespoke VoIP package to work over Next Generation data networks utilising HD Voice for clarity and superior call quality.
Therefore if you are a multi-site business, we can connect you easily and cost effectively with the ability to integrate your current CRM system seamlessly. Together with building virtual Auto-Attendants and call schedules, our popular voicemail to email feature is included as standard in many of our user licenses providing a consolidated business approach.

How much does it cost?

Compared to others on the market, our entry user licenses starting from just £3.49 per user per month are extremely good value for money. Coupled with a cost effective migration into the IP Telephony world 1-Voice VoIP solutions provides an end to end solution including handsets, network access, installation, training, user guides and UK based support desks. Consequently, we utilise the Global leading Broadsoft platform as the backbone of the core telephony system so you can be assured of a resilient, feature rich and cost effective service. Furthermore being Hosted, it means you never have to worry about paying for platform upgrades as these are all borne by the network.

Why us?

Above all we partner our technology with “over the top” award winning applications to deliver enhanced Call Analytics, Call Recording, Mobility Solutions, CRM Integration and more. In short, our 1-Voice solution enables us to revolutionise the future of your business telecoms.

Lastly, did we mentioned our support desks are all based in the UK?

Consolidate and introduce Home Workers onto your 1-Voice system and let them make unlimited free calls between all your offices/ sites regardless of Global site location. This gives you unrivalled freedom and versatility that is virtually future-proof as well as user-friendly.

Utilising the Global leading Broadsoft platform as the backbone of the core telephony system you can be assured of a resilient, feature rich service and of course being Hosted, it means you don’t have to worry about paying for platform upgrades, these are all borne by the network. We partner this technology with best of breed “over the top” award winning applications to deliver Enhanced Call Analytics, Call Recording , Mobility Solutions, CRM Integration and more, enabling us to deliver on all fronts as we help you revolutionise the future of your business telecoms.

 

We will give you the ability to stay in touch and connected with your existing and potential customers accessing your business 24/7, with our range of bolt-on mobility applications wherever you are and whenever you need. 1-Voice International provides you International DDI numbers for over 70 Countries, allowing you to do business Globally while presenting a local number.

1-Voice hosted telephone solution will be tailored to reduce your costs on calls and administration whilst maximising your flexibility and reach within your customer base. We’ll provide you with a suite of online tools to manage your call traffic, measure user/Agent performance, build informative fluid Display boards, Wallboards and make effective use of your data by scheduling reports.

The billing formats for 1-Voice are designed to fit in and compliment your business. We will work with you to nominate specific teams of users you wish to identify as a cost centre, department, or we can bill each user individually. Whatever your requirements, the advantage of having a tailored and bespoke solution is that it will always fit perfectly.



AIR-serv

"FLR Telecoms scrutinised our line and call costs on our in-house phone system and provided us with a solution that saved us money and is continuing to save us money. The whole process was really easy and was managed by FLR Telecoms from start to finish. Each month we get tailored bills with an electronic breakdown in order that we can monitor and control our costs. FLR Telecoms offer a great service and I would highly recommend them to anyone looking into a new fully operation phone system."

John Senior, IT Manager

2018-10-15T13:01:03+00:00

John Senior, IT Manager

"FLR Telecoms scrutinised our line and call costs on our in-house phone system and provided us with a solution that saved us money and is continuing to save us money. The whole process was really easy and was managed by FLR Telecoms from start to finish. Each month we get tailored bills with an electronic breakdown in order that we can monitor and control our costs. FLR Telecoms offer a great service and I would highly recommend them to anyone looking into a new fully operation phone system."
Spiderhaart logo

Spicerhaart

"The team worked tirelessly to ensure that the solution was delivered on time and on budget. We are extremely greatful to everyone at FLR Telecoms."

Steve Lamb, Spicerhaart

2018-10-01T09:42:13+00:00

Steve Lamb, Spicerhaart

Spiderhaart logo
"The team worked tirelessly to ensure that the solution was delivered on time and on budget. We are extremely greatful to everyone at FLR Telecoms."