1-Voice Telephony (VoIP)

Is your business planning to replace your end of life ISDN and also your PSTN lines? Accordingly, 1-Voice is the platform that can support your business in this transition. Regardless of the sector you operate in, 1-Voice offers great benefits to your business with our unique fully managed IP Telephone System.

How does it work?

In particular, we get to understand your business so that we can tailor a staged approach or a full change to IP Telephony. This is based on your requirements so that 1-Voice can be tailored to your business model, with a choice of Capex and Opex models. Likewise, you can choose a fully hosted solution or a SIP solution connected to an existing compatible telephone system. Options include Cisco Call Manager, Avaya IP Office, Samsung Officeserv as well as many others.

1-Voice circle graphic

What can we offer you?

Accordingly, our 1-Voice VoIP solution offers a cloud communication system for your business. Furthermore we have designed our bespoke VoIP package to work over Next Generation data networks. The technology utilises HD Voice for clarity and superior call quality.
Therefore if you are a multi-site business, we can connect you easily and cost effectively with the ability to integrate your current CRM system seamlessly. Our popular voicemail to email feature is provided. We do this together with building virtual Auto-Attendants and call schedules, as standard in many of our user licenses so you can enjoy a consolidated business approach.

How much does it cost?

Compared to others on the market, our entry user licenses starting from just £3.49 per user per month. This makes them extremely good value for money. This is coupled with a cost effective migration into the IP Telephony world 1-Voice VoIP solutions to provide an end to end solution including handsets, network access, installation, training, user guides and UK based support desks. Consequently, we utilise the Global leading Broadsoft platform as the backbone of the core telephony system. Therefore, we can assure you of a resilient, feature rich and cost effective service. Furthermore being Hosted, it means you never have to worry about paying for platform upgrades as these are all borne by the network.

Why us?

Above all we partner our technology with “over the top” award winning applications. In effect, this allows us to deliver enhanced Call Analytics, Call Recording, Mobility Solutions, CRM Integration and more. In short, our 1-Voice solution enables us to revolutionise the future of your business telecoms.

Lastly, did we mentioned our support desks are all based in the UK?

Consolidate and introduce Home Workers onto your 1-Voice system.

As a result they'll be able to make unlimited free calls between all your offices and sites regardless of Global site location. Consequently, you will have unrivalled freedom and versatility. A solution that is virtually future-proof as well as user-friendly.

Our solutions utilise the Global leading Broadsoft platform as the backbone of the core telephony system.

 

Therefore, you can be assured of a resilient, feature rich service. Of course, because it is hosted, it means you don’t have to worry about paying for platform upgrades. These costs are all borne by the network. We partner this technology with best of breed “over the top” award winning applications. All in all, this allows us to deliver Enhanced Call Analytics, Call Recording , Mobility Solutions, CRM Integration and more. We can thus deliver on all fronts as we help you revolutionise the future of your business telecoms.

 

We will give you the ability to stay in touch and connected with your existing and potential customers. Additionally you will have access to your business 24/7, with our range of bolt-on mobility applications. Our solutions are therefore available wherever you are and whenever you need. 1-Voice International provides you International DDI numbers for over 70 Countries so you can do business Globally while presenting a local number.

1-Voice hosted telephone solution will be tailored to reduce your costs on calls and administration. This is coupled with maximising your flexibility and reach within your customer base. We’ll provide you with a suite of online tools to manage your communication strategy. Accordingly, you can monitor call traffic and measure user/Agent performance. From there you can build informative fluid Display boards, Wallboards and make effective use of your data by scheduling reports.

The billing formats for 1-Voice are designed to fit in and compliment your business. As such, we will work with you to nominate specific teams of users you wish to identify as a cost centre or department. Alternatively, we can bill each user individually. Whatever your requirements, the advantage of having a tailored and bespoke solution is that it will always fit perfectly.



Spiderhaart logo

Spicerhaart

"The team worked tirelessly to ensure that the solution was delivered on time and on budget. We are extremely greatful to everyone at FLR Telecoms."

Steve Lamb, Spicerhaart

2018-10-01T09:42:13+00:00

Steve Lamb, Spicerhaart

Spiderhaart logo
"The team worked tirelessly to ensure that the solution was delivered on time and on budget. We are extremely greatful to everyone at FLR Telecoms."
Air Serv customers for life

AIR-serv

"FLR Telecoms scrutinised our line and call costs on our in-house phone system and provided us with a solution that saved us money and is continuing to save us money. The whole process was really easy and was managed by FLR Telecoms from start to finish. Each month we get tailored bills with an electronic breakdown in order that we can monitor and control our costs. FLR Telecoms offer a great service and I would highly recommend them to anyone looking into a new fully operation phone system."

John Senior, IT Manager

2018-10-15T13:01:03+00:00

John Senior, IT Manager

Air Serv customers for life
"FLR Telecoms scrutinised our line and call costs on our in-house phone system and provided us with a solution that saved us money and is continuing to save us money. The whole process was really easy and was managed by FLR Telecoms from start to finish. Each month we get tailored bills with an electronic breakdown in order that we can monitor and control our costs. FLR Telecoms offer a great service and I would highly recommend them to anyone looking into a new fully operation phone system."