Secure Phone Payment

The 1-Pay PCI Solution comes with exciting application features as standard, including:

  1. Account/Site Admin Web Portal Auto Payments IVR
  2. Live Agent Virtual Terminal Secure Call Queueing
  3. Secure Call Recording
  4. Payment Service Provider application DTMF-suppression
  5. Secure Card Payment Processing
  6. Standard CRM integrations API Secure Inbound & Outbound call routing mode
  7. “Out of the Box” ready-made Payment Gateway connections to leading UK providers
  8. Payment gateway service

Removing the risk of storing and securing personal credit card details from the contact centre enviorment makes it possible to take telephone payments securely while at the same time satisfying FCS reccomendations for call recording.

Using 1-Pay alongside an existing solution or the applications own cloud storage platform, calls can be recrded compliantly without the need for a manual or automated ‘Pause & Resume’ solution.

Data is passed directly to the Payment Gateway without being read out, so it is possible to capture dialogue from start to finish. Contact between the caller and agent is maintained throughout but all tones are muted using DTMF supresison technology, so sensitive information remains shielded.

Tiered, graded packages designed for low level starters to high usage enterprise — including Pay As You Go (PAYG) and Bundle Transaction Options including integrations with:

  1. Stripe
  2. Adflex
  3. TNSPay
  4. UPG
  5. CardStream
  6. Datacash
  7. PayGate
  1. Stripe
  2. Adflex
  3. TNSPay
  4. UPG
  5. CardStream
  6. Datacash
  7. PayGate

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AIR-serv

"FLR Telecoms scrutinised our line and call costs on our in-house phone system and provided us with a solution that saved us money and is continuing to save us money. The whole process was really easy and was managed by FLR Telecoms from start to finish. Each month we get tailored bills with an electronic breakdown in order that we can monitor and control our costs. FLR Telecoms offer a great service and I would highly recommend them to anyone looking into a new fully operation phone system."

John Senior, IT Manager

2018-10-15T13:01:03+00:00

John Senior, IT Manager

"FLR Telecoms scrutinised our line and call costs on our in-house phone system and provided us with a solution that saved us money and is continuing to save us money. The whole process was really easy and was managed by FLR Telecoms from start to finish. Each month we get tailored bills with an electronic breakdown in order that we can monitor and control our costs. FLR Telecoms offer a great service and I would highly recommend them to anyone looking into a new fully operation phone system."
Spiderhaart logo

Spicerhaart

"The team worked tirelessly to ensure that the solution was delivered on time and on budget. We are extremely greatful to everyone at FLR Telecoms."

Steve Lamb, Spicerhaart

2018-10-01T09:42:13+00:00

Steve Lamb, Spicerhaart

Spiderhaart logo
"The team worked tirelessly to ensure that the solution was delivered on time and on budget. We are extremely greatful to everyone at FLR Telecoms."